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Privacy Policy

Your Privacy, Our Commitment

Last Updated: December 2024

01

Introduction

Welcome to Sawariya Fashion. We are committed to protecting the privacy and security of your personal information. This Privacy Policy describes how Sawariya Fashion ("we," "us," or "our"), located at Shop No 11, Prime Business Square, Pimple Saudagar Road, Pune, Maharashtra 411027, India, collects, uses, discloses, and safeguards your personal information when you visit our website, shop with us, or engage with our services.

By accessing or using our services, you acknowledge that you have read, understood, and agree to the practices described in this Privacy Policy. If you do not agree with this policy, please do not use our services.

Our Promise: We take your privacy very seriously. We never sell your personal information to third parties for their independent marketing purposes. Your data is used solely to enhance your experience with Sawariya Fashion and to provide you with relevant services.

02

Information We Collect

We collect several types of information to provide and improve our services to you. The information we collect falls into the following categories:

Personal Identification Information

  • Full name and contact details (phone number, email address)
  • Billing and shipping address
  • Date of birth (when voluntarily provided)
  • Gender (when voluntarily provided)
  • Government-issued identification for certain transactions

Transaction & Order Information

  • Purchase history and order details
  • Payment method details (we do not store full card numbers)
  • Delivery preferences and instructions
  • Returns, refunds, and exchange history

Technical & Usage Information

  • IP address and approximate geographic location
  • Device type, operating system, and browser information
  • Pages visited, time spent, and navigation patterns
  • Search queries and product interactions on our website
  • Referral sources (how you found us)

Communication Data

  • Messages, queries, and feedback submitted through contact forms
  • Customer service interaction records
  • Reviews and testimonials (if voluntarily submitted)
  • Social media interactions related to our brand
03

How We Use Your Information

The personal information we collect is used for the following purposes:

Order Fulfillment & Service Delivery

We use your information to process and fulfill your orders, arrange delivery, send order confirmations and shipping updates, handle returns and refunds, and respond to your queries and service requests.

Communication & Marketing

With your consent, we may use your contact information to send promotional offers, new collection announcements, exclusive deals, and updates about our services. You may opt out of marketing communications at any time.

Website Improvement & Analytics

We analyze how visitors interact with our website to improve functionality, user experience, product listings, and overall service quality. This helps us understand what our customers value most.

Legal & Compliance

We may use your data to comply with applicable laws and regulations, respond to legal proceedings, enforce our terms and conditions, and protect the rights and safety of our customers and staff.

04

Information Sharing

We do not sell, trade, or rent your personal information to third parties. We may share your information only in the following limited circumstances:

Service Providers & Partners

  • Payment processors (for secure transaction handling)
  • Logistics and delivery partners (for order fulfillment)
  • Email and SMS service providers (for communications)
  • Analytics providers (for website performance analysis)
  • Customer support platform providers

All service providers are contractually obligated to protect your information and use it only for the specified purposes.

Legal Requirements

We may disclose your information if required to do so by law, court order, or other government authority, or if we believe in good faith that disclosure is necessary to protect our rights, your safety, or the safety of others.

We never share your personal data with third-party advertisers, data brokers, or any parties for their own marketing purposes without your explicit consent.

06

Cookies Policy

Our website uses cookies and similar tracking technologies to enhance your browsing experience, analyze site traffic, and understand user behavior. Cookies are small text files stored on your device when you visit our website.

Types of Cookies We Use

  • Essential Cookies: Required for the website to function properly. Cannot be disabled.
  • Performance Cookies: Help us understand how visitors interact with our site.
  • Functionality Cookies: Remember your preferences such as language and login status.
  • Marketing Cookies: Used to deliver relevant advertisements and track marketing campaigns.

You can control cookie settings through your browser settings. However, disabling certain cookies may affect the functionality of our website. Most browsers allow you to refuse cookies, delete existing cookies, or be notified when cookies are being set.

07

Data Security

We implement appropriate technical and organizational security measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. Our security measures include:

  • SSL/TLS encryption for all data transmission
  • Secure, encrypted storage of sensitive information
  • Regular security audits and vulnerability assessments
  • Restricted access to personal data on a need-to-know basis
  • Staff training on data protection and privacy practices
  • Incident response procedures for potential data breaches

While we strive to use commercially acceptable means to protect your personal information, please be aware that no method of transmission over the Internet or method of electronic storage is 100% secure. We cannot guarantee absolute security but are committed to maintaining the highest practical standards of data protection.

08

Your Rights

You have the following rights with respect to your personal information:

  • Right to Access: You may request a copy of the personal information we hold about you.
  • Right to Rectification: You may request correction of inaccurate or incomplete information.
  • Right to Erasure: You may request deletion of your personal data, subject to legal requirements.
  • Right to Restriction: You may request that we restrict processing of your personal data.
  • Right to Portability: You may request your data in a structured, machine-readable format.
  • Right to Object: You may object to processing of your data for marketing purposes.
  • Right to Withdraw Consent: Where processing is based on consent, you may withdraw at any time.

To exercise any of these rights, please contact us at info@sawariyaofficial.in. We will respond to your request within 30 days. Some requests may require identity verification to protect your privacy.

09

Children's Privacy

Our services are not intended for children under the age of 18. We do not knowingly collect personal information from children. If you are a parent or guardian and believe that your child has provided us with personal information, please contact us immediately at info@sawariyaofficial.in.

Upon notification, we will take immediate steps to delete such information from our systems. We are committed to compliance with all applicable laws regarding children's online privacy.

10

Policy Changes

We reserve the right to update or modify this Privacy Policy at any time. When we make changes, we will revise the "Last Updated" date at the top of this policy. For significant changes, we may also provide a more prominent notice, such as an email notification or a banner on our website.

We encourage you to review this Privacy Policy periodically to stay informed about how we are protecting your information. Your continued use of our services after any changes constitutes your acceptance of the updated policy.

11

Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please do not hesitate to reach out to us through any of the following channels:

Privacy Officer โ€“ Sawariya Fashion

Shop No 11, Prime Business Square,
Pimple Saudagar Road, Pune, Maharashtra 411027, India

Email: info@sawariyaofficial.in
Phone: +91 96288 53297
Website: sawariyaofficial.in